Ellicottville Kitchen Equipment
P.O. Box 1549
Ellicottville, NY 41731
Oct. 13, 1999
ATTN: Mr. John Karassik
It is long overdue that this letter comes to you
with regards to the outstanding service that you have provided
to the Canadian division of Red Lobster.
In years past, you have provided us with your expertise
in rebuilding the Hobart C-44 dishmachines through an exchange
program and have always delivered an "over the top"
machine in return.
Recently, your outstanding service has shown through
once again with your "drop everything appraoch" when
you can possibly lend a hand to help service your clients.
John, your brand of enthusiasm is a notable change
and as such I recommend you highly with cohorts and industry associates
when this topic comes up in conversation.
My hats off to you and I wish you more continued
success in the future in all your efforts.
Manager, Facilities Darden Restaurants, Canada