May 16, 1997
Mr. John Karassik
Ellicottville Kitchen Equipment
P.O. Box 1549
Ellicottville, New York 14731
Dear Mr. Karassik,
My partner Chuck Kotarski and I wanted to take the
time to thank you for some of the support you have provided us
on the repair of Hobart dishmachines. You always seem to have
the parts we need, when we need them. This enables us to fix our
customers' machines the first time, every time.
In addition, we have seen quite a few of your rebuilt
Hobart dishmachines over the last five years and have to say they
are better than when they were new from the factory. The upgrades
you have incorporated like the stainless steel frames, the stainless
steel rinse sections and central boxes really increase the life
of the machines without varying from their original design. In
addition, the fact that the machines are completely rewired means
that they will perform with reliability for the long haul. We
also find that your rebuilt C-44s, for example, are much more
durable and reliable than the new A series from Hobart.
Feel free to use us as a reference should any of
your prospects have questions about the quality of your work.
Keep doing what you're doing ... your machines are great!