The Hotel Syracuse
500 South Warren Street
Syracuse, New York 13202
Ellicottville Kitchen Equipment
PO Box 1549
Ellicottville, New York 14731
The remanufactured Hobart CPW-100 dishmachine which
you rebuilt and installed for us approximately six months ago
has more than met our expectations. For this reason, I am more
than pleased to write this letter of recommendation.
The Hotel Syracuse was experiencing major problems
with our flight dishmachine in the main kitchen. You surveyed
our operation and helped us understand our options concerning
the repair or replacement of this machine. Consideration included
results, work flow, operating costs, as well as capital costs.
We selected the rebuilt Hobart CPW-100 with steam tank heat because
we felt it was a better value than a new dishmachine. I personaly
like the fact that the entire electrical side of the machine was
brand new, and that you used so many new stainless steel parts.
This machine will provide many years of service to the hotel.
The installation of the machine was a difficult
project because all equipment had to be moved using our small
7 ft. elevator. This meant that the old machine had to be completely
dismantled in order to be removed, and that the new machine had
to be assembled on site. Neither of these problems slowed you
down as you had the old machine out and the new machine in place
overnight. Your assistance in helping us complete the installation
was very helpful indeed, since you understood the complete installation
including tabling modification, electric, plumbing, as well as
the installation of the rebuilt steam booster.
We have no used the machine for approximately six
months and have been pleased with its results, its operation and
its durability. I am confident in the long term performance of
this machine because of the detail you took in its manufacturing.
Director of Maintenance